Privacy policy and disclaimer

Data protection


This data protection declaration applies to the collection, processing and use of your personal data (“data processing”) when using the website https://senergia.de/english

The protection of your personal data is of particular concern to us. We therefore collect and process your data exclusively on the basis of the statutory provisions, in particular the provisions of the BDSG and the GDPR. In this data protection information we inform you about the most important aspects of data processing on our website.

In the following we would like to inform you in detail about which data we collect, process and use for what purpose and how you can object to this data processing.

•1 Name and address of the responsible person

The responsible entity for data processing is the german company
Senergia UG (haftungsbeschränkt)
Koenigstr. 10c
70173 Stuttgart
Germany

info@senergia.de
+49 711 912 67 622

Legal representative:
Mr. Jean- Frédéric Kaertner, CEO

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as seminar bookings, orders or inquiries via a contact form, which you send to us as the site operator, this page uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

2 Scope of processing personal data
In order to ensure the functionality of our website and the provision of our content and services, it is necessary that we collect and use the personal data of our users.
Data processing takes place on the basis of the legal provisions of Art 6 Para. 1 lit a (consent) and / or f (legitimate interest) of the GDPR. If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR as the legal basis for processing.
Any other use will only take place with the express consent of the customer. In detail, data is collected and processed as follows.

Server log files
When visiting our website, log file data is automatically collected in our provider’s server and stored in an internal log file, which is transmitted to us via your browser. This is the following data:
• type and version of the browser you are using,
• type and version of the operating system you are using,
• URL of the page through which you came to us
• Keywords that you used to find our site,
• Date and time of access to our website,
• Names of the subpages you have accessed.
We collect and process this data anonymously, which means that it cannot be assigned to a specific person. The purpose of data collection and processing is the evaluation for internal system-related and statistical purposes. Furthermore, for the purpose of technical security, in particular to prevent attempts to attack our web server; also to control abuse in the event of suspicion and to clarify suspicion of criminally relevant use. The IP address is only evaluated in the event of attacks on our network infrastructure.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 Para. 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

 

Cookies
Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are dealt with separately in this data protection declaration.

Sharing buttons: Use of the “Shariff” process on this site
The original share buttons automatically send information about your own visitors to the social networks. It is not necessary for them to actively click on one of the buttons for this, but this already happens when the page is called up in the background. The users have no choice whether to send information to Facebook and Co. or not. The German computer magazine c’t has therefore developed “Shariff” (ʃɛɹɪf), with which data protection-compliant parts buttons can be integrated that meet the requirements of the General Data Protection Regulation (GDPR – Directive (EU) 2016/679). This plugin implements the Shariff concept in an easy to use form for WordPress. It currently supports 30 services in 25 languages: AddThis, Bitcoin, Diaspora, Facebook, Flattr, Flipboard, LinkedIn, mailto, Odnoklassniki, Patreon, PayPal, PayPal.me, Pinterest, Pocket, Printer, Qzone, Reddit, RSS, SMS, Stumbleupon, Telegram, TencentWeibo, Threema, Tumblr, Twitter, VK, Wallabag, Weibo, WhatsApp, Xing.

More information about the Shariff project can be found on the information page of the c’t magazine: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

Third party providers for appointment registration and online payment

Coachfox GmbH
By clicking on the Appointment button, the user will be forwarded to the internet platform of a service provider called Coachfox GmbH
The company Coachfox GmbH with its headquarters in Strehlgasse 18/7, 1190 Vienna, Austria operates the internet platform and IT solution “DerButton”, which offers service providers various technical functions that facilitate appointment processing and billing. The data protection provisions of Coachfox GmbH apply to the use of DerButton (https://www.derbutton.com). These can be found at the following URL: https://meetfox.com/en/data_policy/

Mangopay S.A.
In order to use Coachfox services properly, you must register and provide certain data.
The controller is MANGOPAY S.A. (“MANGOPAY”) joint-stock company under Luxembourg law, with its registered office at 2 Avenue Amélie, L-1125 Luxembourg and registered in the Luxembourg trade and company register under number B173459, entitled to provide payment and e-money services as e-money Institute approved by the Luxembourg Financial Market Authority (CSSF), 283 route d’Arlon L-1150 Luxembourg.
The data protection declaration of Mangopay S.A. informs you about the modalities for the collection and use of your personal data by MANGOPAY: https://www.mangopay.com/en_UK/privacy/

Stripe
In order to use Coachfox services properly, you must register and provide certain data. The controller is Stripe

Stripe
510 Townsend Street
San Francisco, CA 94103, USA
Attention: Stripe Legal
The following Stripe conditions also apply to the use of the electronic payment system Stripe, which is used to process all payment flows between provider and customer and between provider and Coachfox: https://stripe.com/en-de/legal and https: / /stripe.com/de/privacy

YouCanBookMe Limited
Online diary. Is a company registered in England and Wales. Company No. 7221202
Registered office address: 38 Mill Street, Bedford, MK40 3HD, United Kingdom
https://youcanbook.me/privacy/

Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can withdraw this consent at any time. All you need to do is send an informal email to us.
Google Web Fonts
This page uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps
This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on handling user data in Google’s data protection declaration: https://www.google.de/intl/de/policies/privacy/.

3. Analysis tools and advertising

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Goprdon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and abbreviated there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en

Objection against data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is set which prevents the collection of your data on future visits to this website: Click here to stop the tracking of Google Analytics
You can find more information on the handling of user data at Google Analytics in Google’s data protection declaration: https://support.google.com/analytics/answer/6004245?hl=en

Order data processing
We have concluded a contract for order data processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows reports to be created that contain information about the age, gender and interests of the website visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the point “Objection to data collection”.

Google Analytics remarketing
Our websites use the functions of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords (Google Ads) and Google DoubleClick. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This function enables the advertising target groups created with Google Analytics Remarketing to be linked to the cross-device functions of Google AdWords (Google Ads) and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. In this way, the same personalized advertising messages can be displayed on any device on which you log in with your Google account.

To support this function, Google Analytics records Google-authenticated user IDs, which are temporarily linked to our Google Analytics data in order to define and create target groups for cross-device advertising.

You can permanently object to cross-device remarketing / targeting by deactivating personalized advertising in your Google account; follow this link: https://www.google.com/settings/ads/onweb/.

The summary of the data recorded in your Google account takes place exclusively on the basis of your consent, which you can give or revoke to Google (Art. 6 Para. 1 a GDPR). In the case of data collection processes that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merging), the collection of the data is based on Art. 6 Para. 1 lit. f GDPR. The legitimate interest arises from the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.

Further information and the data protection regulations can be found in Google’s data protection declaration at: https://www.google.com/policies/technologies/ads/.

Google AdWords (Google Ads) and Google conversion tracking
This website uses Google AdWords (renamed in Google Ads) . Google Ads is an online advertising program by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google Ads, we use so-called conversion tracking. If you click on an advertisement placed by Google, a cookie for the conversion tracking is set. Cookies are small text files that the Internet browser places on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

“Conversion cookies” are saved on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information on Google AdWords (Google Ads) and Google Conversion Tracking in Google’s data protection regulations: https://www.google.de/policies/privacy/.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Use of Google AdSense
This website uses Google AdSense. This is a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, for the integration of advertisements. Google AdSense uses cookies. These are files that Google can use to save data on your use of our website by storing them on your PC. In addition, Google AdSense also uses web beacons, invisible graphics that enable Google to analyze clicks on this website, traffic on it and similar information.

The information received via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass this collected information on to third parties if this is required by law or Google commissions third parties to process the data. However, Google will merge your IP address together with the other stored data.

By making the appropriate settings on your internet browser, you can prevent the aforementioned cookies from being stored on your PC. However, this means that the content of this website can no longer be used to the same extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Monster Insight
Our website uses functions of the web analysis service Google Monster Insight (MonsterInsights, LLC. MonsterInsights
® ; is a trademark MonsterInsights, LLC.).
MonsterInsights uses cookies that are stored on your computer and that allow an analysis of the use of the website. The information generated by the cookies about the use of our website is stored on servers in the USA. Your IP address is anonymized after processing and before storage.

“MonsterInsights” cookies remain on your device until you delete them.
“MonsterInsights” cookies are stored on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of our website may be restricted.
You can find information on deactivating cookies in this data protection declaration under Cookies and in the Cookie Policy of this website.
For more information on the handling of user data, please refer to MonsterInsights’ privacy policy https://www.monsterinsights.com/privacy-policy/

• 4 Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subjects for processing personal data, Art. 6 paragraph serves. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis.

-When processing personal data, which is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) (b) GDPR serves as the legal basis. This also applies to the processing operations required to carry out pre-contractual measures.

-Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 Paragraph 1 lit. c GDPR serves as the legal basis.

-If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 Paragraph 1 lit. f GDPR serves as the legal basis for processing.

• 5 Routine deletion and storage of personal data

-We process and store personal data of the data subject only for the period required to achieve the storage purpose or if this is provided for by the European directive and regulation giver or another legislator in laws or regulations which the controller is subject to has been.
-If the storage purpose no longer applies or if a storage period stipulated by the European directives and regulations or another responsible legislator expires, the personal data will be routinely blocked or deleted in accordance with the legal regulations.
– In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

• 6 your rights
right of providing information
You can request confirmation from the controller as to whether personal data concerning you will be processed by us.
If such processing is available, you can request the following information from the person responsible:

1. the purposes for which the personal data are processed;
2. the categories of personal data that are processed;
3. the recipients or the categories of recipients to whom the personal data concerning you have been or will be disclosed;
4. the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
5. the existence of a right to correction or deletion of your personal data, a right to restriction of processing by the person responsible or a right to object to this processing;
6. the existence of a right to lodge a complaint with a supervisory authority;
7. all available information about the origin of the data if the personal data is not collected from the data subject;
8. the existence of automated decision-making, including profiling, in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data relating to you are transferred to a third country or to an international organization. In this context, you can request information about the appropriate guarantees in accordance with Art. 46 GDPR to be informed in connection with the transmission.

Right to deletion
You can request the data controller to delete your personal data immediately, and the data controller is obliged to delete this data immediately if one of the following reasons applies:

1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
2. You revoke your consent on which the processing was based in accordance with Art. 6 para. 1 lit. a or Art. 9 Para. 2 lit. a GDPR was based, and there is no other legal basis for the processing.
3. According to Art. 21 para. 1 GDPR to object to the processing and there are no overriding legitimate reasons for the processing, or you submit them in accordance with. Art. 21 para. 2 GDPR to object to processing.
4. The personal data concerning you have been unlawfully processed.
5. The deletion of your personal data is necessary to fulfill a legal obligation under European Union law or the law of the member states to which the controller is subject.
6. The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.

The right to deletion does not exist if the processing is necessary

1. to exercise the right to freedom of expression and information;
2. to fulfill a legal obligation that requires processing in accordance with the law of the Union or the Member States to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller ;
3. for reasons of public interest in the area of ​​public health in accordance with Art. 9 Para. 2 lit. h and i as well as Art. 9 Para. 3 GDPR;
4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 Para. 1 GDPR, insofar as the right mentioned in Paragraph 1 is likely to make the achievement of the objectives of this processing impossible or seriously impair it, or
5. to assert, exercise or defend legal claims.

Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your residence, your place of work or the place of the alleged violation, if you believe that the processing of your personal data violates the DS GMO violates.
The supervisory authority to which the complaint was submitted will inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.
• 7 information, objection, correction and elimination options

You have the option at any time to revoke your consent to the processing of personal data with future effect and to have your personal data deleted or changed. If the data is required to fulfill the contract or to carry out pre-contractual measures, the data can only be deleted prematurely unless there are contractual or legal obligations to prevent deletion.

Requests for information, correction and deletion as well as the revocation or the objection regarding the further use of the data of any consent given to us can be formally declared as follows:

by post:
Senergia UG (limited liability)
Koenigstrasse 10c
70173 Stuttgart
Germany

by email:
info@senergia.de

• 8 protection of minors

Children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children, do not collect them and do not pass them on to third parties.

Disclaimer (disclaimer)

Liability for content
As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) of the German Telemedia Act. According to §§ 8 to 10 TMG, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the time we become aware of a specific legal violation. As soon as we become aware of such violations, we will remove this content immediately.
Liability for links
Our offer contains links to external websites of third parties, the content of which we have no influence on. For this reason, we cannot accept any liability for this external content. The respective provider or operator is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time the link was created. No illegal content was discernible at the time the link was created. A permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.
Copyright
The content and works on these pages created by the site operator are subject to German copyright law. The duplication, processing, distribution and any kind of use beyond the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. As far as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, please let us know. As soon as we become aware of legal violations, we will remove such content immediately.
Should you nevertheless become aware of a copyright infringement, please let us know. As soon as we become aware of legal violations, we will remove such content immediately.

 

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